Tastings

Tastings consultations are by appointment only and are charged per person. Please make these appointments well in advance.

Orders

Any cake/cupcakes ordered from a photograph that has been produced by another cake maker, will be reproduced as a Lexi’s Crumbs interpretation. The cake/cupcakes will not be an exact replica of the photograph, although extra care will be taken to match requested colours and design. Lexi’s Crumbs reserves the right to use any image of our cakes and baked goods at our discretion.

Deposits

All orders require a 50% deposit; this deposit secures your event date and is non-refundable. If a deposit has not been received in due time, the preliminary booking will fall away.

Balance Payments

The balance of your order must be settled in full, either on collection or at the delivery venue.

Collection

If you choose to collect your order, you assume all liability and responsibility for the condition of the cake once it leaves my possession. Orders are to be collected at a pre-arranged date and time. Orders that are not collected at this arranged time will not be refunded and will be stored for a maximum of 48 hours.

Delivery

Delivery can be arranged in and around Cape Town for an extra surcharge. Orders that require delivery and can not be delivered due to incorrect details or availability will be taken back to Lexi’s Crumbs and stored for a maximum of 48 hours. Should you require a future delivery date, you will be held responsible for the additional delivery charge. All wedding cake quotes include delivery and set up at your venue on the day.

Cake Stand Hire

All hired equipment must be paid for in full prior to the event. This equipment must be returned within seven days of the hired date, unless alternative arrangements have been made prior to this date. The deposit will only be refunded in full once the hired equipment is returned in its original condition. Damage or breakage of this equipment will incur a loss or reduction of deposit refund, in order to cover costs of repair or replacement.

Storage

Store your cake in a cool, dry place, out of direct sunlight, preferably in the box it was provided in. Do not refrigerate unless otherwise stated.