TASTINGS

Tasting boxes are offered to bridal couples with your choice of sponge flavours and fillings. Please email for pricing and booking details.

DEPOSITS

All orders require a 50% deposit, this deposit secures your event date and is non-refundable. If a deposit has not been received in due time, the preliminary booking will fall away. If after a deposit payment you postpone the date of your event, we will endeavour to accommodate your new date as best we can.

ORDERS

Please check your quote and invoice thoroughly to ensure the details are correct. All baked goods ordered from a photograph that has been produced by another cake maker, will be reproduced as a ‘Lexi’s Crumbs’ interpretation. All goods are made individually by hand so will not be an exact replica of the photograph. Extra care will always be taken to match requested colours and design. Lexi’s Crumbs reserves the right to use any image of our baked goods at our own discretion.

BALANCE PAYMENTS

The balance of your order must be settled in full, either on collection or at the delivery venue.

COLLECTION

If you choose to collect your order, you assume all responsibility for the condition of the baked goods once it leaves my possession. Orders are to be collected at a pre-arranged date and time. Orders that are not collected at this arranged time will not be refunded and will be stored for a maximum of 48 hours.

DELIVERY

Delivery can be arranged in and around Cape Town for an extra surcharge. Orders that require delivery and can not be delivered due to incorrect details or availability will be taken back to ‘Lexi’s Crumbs’ and stored for a maximum of 48 hours. Should you require a future delivery date, you will be held responsible for the additional delivery charge. Unfortunately no international shipping is available.

All wedding cake quotes include delivery and set-up at your venue on the day. It is the clients responsibility to provide an appropriate environment and secure table for the cake. Optimal room temperature required is 24°C or below.

CAKE STAND HIRE

All hired equipment must be paid for in full prior to the event. This equipment must be returned within seven days of the hired date, unless alternative arrangements have been made prior to this date. The deposit will only be refunded once the hired equipment is returned in its original condition. Damage or breakage of this equipment will incur a loss or reduction of deposit refund, in order to cover costs of repair or replacement.

NON-EDIBLE ITEMS

Cakes may contain small amounts of inedible items such as wooden skewers/support dowels in tiered cakes and wires/toothpicks in fondant figurines & sugar flowers. It is the clients responsibility to ensure these items are removed before consumption.

STORAGE & BEST BEFORE DATE

Your baked goods will be perfectly fresh for the date of your event. We cannot guarantee the quality of our items if consumed more than 72 hours after the event. Our baked products do not contain any additives or preservatives so a prolonged shelf life is not guaranteed. It is best to store your baked goods in a cool, dry place out of direct sunlight, preferably in the box it was provided in. Do not refrigerate unless otherwise stated.